Passion for technology and innovation combined with our love for customer service, and our goal to help others make their dreams come true.
How it all started
Travel and technology is our passion.
What makes Zoomaworks different to other tools, is that our software is not simply a product developed to attract customers; it is the solution to a problem we faced for a long time.
We have been part of the Travel Agent industry for more than 40 years thanks to our first brand, Great Holiday Escapes, and although we have been successful year after year, we needed a way to make our business more organised, effective and profitable. We were spending too much time replying to emails and collecting customer data, and not enough time growing our company. We needed a way to run our business, instead of our business running us.
Driven by our passion for high tech and innovation, we founded Zoomaworks to help ourselves and other travel agencies leverage technology to improve their business processes. The biggest strengths we had in mind were yield management, customer relations, automation, marketing and process improvements.
We partnered up with a team of software developers based in Melbourne, Australia, to bring Zoomaworks to reality and create a platform that would not only help us and other travel agents, but any other company that is in the business of making customers happy, and that wants to enjoy a new level of success in their industry.
Even through the extreme challenges presented by the COVID-19 pandemic, we were able to keep Great Holiday Escapes afloat thanks to Zoomaworks. We automated the communications with our customers, and we sent them continuous follow up emails to let them know of the changes to the travel restrictions, so they were the first to know when the doors of travel and tourism were once again open.
In 2023, our goal is to empower you to create a successful travel agency or business, and leverage the benefits of Zoomaworks to build your company. We understand that launching a project like this can be daunting, but with the right processes and tools to support your goals, the journey can be incredibly rewarding.
The people behind the success
Meet the founder
“I am passionate about creating travel experiences for my customers. After being part of the travel industry for more than 40 years, I have been able to develop a wealth of knowledge that I can put at the service of my customers.
But not only this, I’m also passionate about helping others make their dreams come true. Supporting new business owners achieve their goals has been a fantastic part of creating Zoomaworks, and I can’t wait so see how far we can take it during 2023.”